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Flowers Ghana

our terms and conditions

Terms and Conditions

Welcome to FlowersGhana! These Terms and Conditions outline the rules and regulations for using our website. By accessing this site or placing an order, you accept and agree to comply with the policies set forth here. If you do not agree with any part of these terms, please discontinue using our site.


1. Terminology

  1. Client, You, Your: The person(s) accessing this website and accepting our Terms.
  2. Company, We, Our, Us, FlowersGhana: Refers to FlowersGH Limited.
  3. Party, Parties: Refers to both the Client and the Company together, or individually.


2. Cookies

We employ cookies to enhance user experience. By using flowersghana.com, you agree to cookies as described in our Cookie Policy.


3. Intellectual Property

FlowersGhana owns the intellectual property rights for all material on flowersghana.com. All rights are reserved. You may access content for personal, non-commercial purposes only.


4. User Content

Parts of this website allow users to post comments or reviews. We reserve the right to monitor and remove inappropriate content.


5. Orders and Pricing

All orders are subject to acceptance and availability. Prices are in Ghanaian Cedis (GHS) and may change without prior notice. By completing an order, you confirm that the information provided is accurate and you are authorized to use the selected payment method.


6. Delivery

We offer same-day and scheduled delivery across Ghana. Details are in our Delivery Policy. It is your responsibility to ensure the recipient is available on the scheduled date.


7. Returns and Refunds

Due to the perishable nature of our products, returns and refunds follow strict guidelines. Bouquets cannot be returned once assembled. Add-on items from third-party suppliers are non-refundable. If delivery fails due to recipient unavailability or refusal, we may attempt to resell; a refund is only possible if a buyer is found. See our Return and Refund Policy.


8. Discounts

Discount codes and promotions are subject to specific terms and may be modified at any time. See our Discount Policy.


9. Privacy

We protect your personal information. See our Privacy Policy for details on data collection, use, and protection.


10. Accessibility

We are committed to an inclusive website. See our Accessibility Statement.


11. Disclaimer

We disclaim all warranties, express or implied, relating to our website, except where liability cannot be excluded under applicable law.


12. Governing Law

These Terms are governed by the laws of Ghana. Disputes are subject to the exclusive jurisdiction of Ghanaian courts.


13. Changes

FlowersGhana may revise these Terms at any time. Continued use constitutes acceptance of the current version.


14. Related Policies

The following policies form part of these Terms. By agreeing, you also accept:

  1. Return and Refund Policy — Returns, refunds, perishable goods, and add-on items
  2. Delivery Policy — Delivery areas, timelines, and fees
  3. Discount Policy — How discount codes and promotions work
  4. Privacy Policy — How we handle your personal data
  5. Cookie Policy — How we use cookies
  6. Accessibility Statement — Our commitment to inclusivity


Contact Us

For questions, contact us at support@flowersghana.com or visit flowersghana.com.